FAQ

What is Tallow? And what are the benefits of using it on my skin?

Tallow is a bioavailable fat made from grass fed local beef suet here in Northland. It is carefully hand-rendered and filtered through multiple processes before it reaches maximum purity, making it suitable to be used as a cosmetic grade ingredient.

Why you will love Tallow

  • Rich in vitamins A, D, E and K which supports skin repair and regeneration.

  • Helps to soothe dry, sensitive or irritated skin promoting a healthy barrier. (Can help minimise and keep skin conditions at bay)

  • Absorbs easily, blending perfectly with the natural oils your skin naturally produces.

  • Gentle and safe for sensitive skin, including babies.

  • Naturally locks in moisture.

  • Closely mimics the skins natural sebum allowing for deep nourishment and absorption.

  • Melts instantly on skin contact leaving you feeling silky smooth.

Tallow has been used for centuries for various purposes demonstrating its versatility and effectiveness across generations.

Where are you based ? Can I pick up locally?

We are based in Whangārei, Northland. For local orders please contact us via our Facebook page.

Are your products safe for babies and sensitive skin?

We have products specifically for babies and sensitive skin. Please read the full product description - it will clearly state whether or not a blend is suitable. We always recommend patch testing before use to avoid any irritation.

What is the best way to store your products?

Keep them out of direct sunlight and in a cool, dark place - like in your bathroom cabinet. Some products made with natural fats and oils, the texture may change slightly when moving between warmer and cooler environments. Don't be alarmed - this is completely normal and doesn't effect the quality or effectiveness.

Shipping Policy

Processing Time
All orders are processed within 2–3 business days (excluding weekends and public holidays). Once your parcel is on its way, you’ll receive an email with your tracking details.

Shipping Rates & Delivery
We ship within New Zealand using tracked courier.
Flat rate - $6.90 NZD (Free on orders over $100).

Delivery usually takes 2–5 business days once dispatched. Rural addresses may take a little longer.

Tracking
Once your parcel is on its way, you’ll receive a link via email with your tracking details.

Delays
While we do our best to get your order to you quickly, courier delays can sometimes occur due to weather, high volumes or other factors outside our control.

Questions?
If you have any questions about your order or delivery, please reach out to us at info@plushandco.co.nz we’re happy to help.