Shipping policy

Processing Time All orders are processed within 3-5 business days (excluding weekends and public holidays). Please allow 2–5 business days once dispatched. Rural addresses may take a little longer.

Tracking Once your parcel is on its way, you'll receive a link via email with your tracking details.

Delays While we do our best to get your order to you quickly, courier delays can sometimes occur due to weather, high volumes or other factors outside our control.

Questions? If you have any questions about your order or delivery, please reach out to us at info@plushandco.co.nz — we're happy to help.